In the Billing/Subscription tab, you will be able to see the plan to which you are currently subscribed, the attributes of that plan, and the current number of host accounts available to your organization.


  • If you are currently on a free trial, select 'Upgrade'
  • OR Select 'Edit plan' to view available options
    • Switch plan: click this to upgrade or downgrade your plan to a different subscription
    • Cancel plan: click this option to unsubscribe all hosts in your company
    • Number of hosts: Increase or decrease the total host accounts you are subscribed to. If your subscription allows, you may increase your host limit via this page as well.  If the host limit results in a change in pricing, you will be asked to confirm this prior to the change going into effect.

Note that you will need to first remove a subscription from existing hosts or delete hosts before reducing total hosts.


Certain plans may have a limit on the number of hosts that can be added. If you need additional host accounts but are unable to add them, please send in a Support Ticket and someone will be in contact with you.